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Smiles Nursery - Frederick Nattrass

Smiles Nursery - Frederick Nattrass is a day nursery in Stockton-On-Tees for children aged 0 to 12, with 70 registered places. Ofsted, 8 July 2021: Good overall; safeguarding is effective.

Frederick Nattrass centre, Swale Road, Norton, Stockton-On-Tees, TS20 1BY

Key facts

Type
Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
Ages
0 to 12 (Ofsted childcare register, as at 30 June 2026)
Registered places
70 (Ofsted childcare register, as at 30 June 2026)
Children on roll
131 (Ofsted report, inspection on 8 July 2021, published 6 August 2021)
Funded early education
Yes, the report says it provides funded early education (Ofsted report, inspection on 8 July 2021, published 6 August 2021)
Staff
The nursery employs 20 members of childcare staff, including the manager who has qualified teacher status and the company manger who has a level 4 childcare qualification. The majority of staff have a relevant level 3 qualification in childcare. (Ofsted report, inspection on 8 July 2021, published 6 August 2021)
Registered
1 August 2018 (Ofsted childcare register, as at 30 June 2026)

Opening hours

The nursery opens all year round, Monday to Friday, from 6.30am until 6.30pm.

Source: Ofsted report, inspection on 8 July 2021, published 6 August 2021

Who runs it

Smiles Nursery - Frederick Nattrass is run by Smiles North East Ltd (Ofsted register).

Latest inspection

  • Overall: Good
  • Personal development: Good
  • Quality of education: Good
  • Behaviour and attitudes: Good
  • Leadership and management: Good
  • Safeguarding is effective

Source: Ofsted, inspection on 8 July 2021, report published 6 August 2021. Contains public sector information licensed under the Open Government Licence v3.0.

What is it like to attend this early years setting?

Children develop resilience and a strong sense of community. They are kind, accepting and considerate towards each other. Staff promote children's personal, social and emotional development consistently. Children enjoy taking part in community events, such as collecting for food hampers and going on charity walks to raise money. This helps them to understand differences in people and the world around them. Children are happy to come into the nursery. Since the COVID-19 (coronavirus) pandemic, parents do not enter the building and use the entrance hall to drop children off. The manager has developed the hallway to show pictures of the staff who are in and copies of menus. This helps parents to know what their child has eaten and who they have been with during the day.

Overall, staff have high expectations for all children. They work hard to provide them with as many experiences as possible. Early years pupil premium funding is used effectively to close potential gaps in children's learning. For example, a sensory room has been developed to support children with special educational needs and/or disabilities (SEND). The manager provides extra one-to-one support for some children, in order to fully meet their needs. This has a positive impact on their progress and well-being. Children show they feel safe in the nursery and are willing to try new activities.

What does the early years setting do well and what does it need to do better?

  • Children with SEND are effectively supported. Staff who provide one-to-one support know their needs exceptionally well and develop effective partnerships with other professionals. This helps children to reach their full potential and promotes consistency.
  • Children make good progress and use the skills they develop well. Younger children show interest in exploring different fruit and staff help them to develop small physical skills as they cut apples. Older children build on their physical ability and develop writing skills, forming numerals and letters with minimal support. However, during some focused activities, staff do not always provide support to each other and the group size becomes unmanageable. This means some children lose focus and concentration.
  • Staff know their key children very well and build strong relationships with them. Babies take staff's hand and lead them to the areas they want to play in. Older children have good communication skills and show confidence in asking staff for help. Staff engage in good quality interactions with toddlers. They show excitement in sand activities and begin to develop language skills.
  • Children benefit from opportunities to learn and run around outdoors. Staff use one of the gardens to teach them about how to grow vegetables. However, during lunchtime, most staff are rushing to clean up and organise the afternoon.
  • Some children do not receive clear messages about the healthy food on their plate or the reasons why they wash their hands. In addition, other children who arrive for late lunch miss out on the social aspect of mealtimes.
  • Staff focus on building children's self-esteem and confidence. They offer clear, consistent praise and sensitively encourage children when they become frustrated. Young children begin to show awareness of the boundaries and make progress in managing their feelings. Older children show kindness to others and reach out to give them a cuddle when they are upset.
  • Staff help children to develop resilience and enthusiasm to learn. They encourage children to persevere in developing new skills. For example, staff praise older children and sensitively suggest trying to use their finger on each shape to help them count. This is effective and children show pride as they count accurately. Young children are keen to join in and use their senses to explore the lemons. They laugh together with staff and learn new words to describe the taste.
  • Staff benefit from a strong, supportive leadership team. They work together with passion and enthusiasm to identify and develop areas of the nursery in their strive towards excellence. The manager provides emotional support to the team and regularly holds appraisals. Staff say they 'feel on top of the world' after their meetings and have clear targets for their professional development.
  • Parents are keen to leave feedback for the nursery. They are very happy with the changes made by managers and feel their children make very good progress. Other professionals who work in partnership with the nursery say 'they go beyond the call of duty and wrap their arms around the whole family'.

What the setting must and should do next

The provider should:

  • provide support for staff to work with children during planned activities so they can maintain the highest levels of focus and concentration
  • consider ways to enhance the overall experiences for children at lunchtime to help them further develop social skills and build on existing awareness of how to be healthy.

Ofsted's words, from the report on the inspection on 8 July 2021 (report published 6 August 2021). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.

Inspection history

  • 8 July 2021: Full inspection, Good (report)

Ofsted grades before November 2025 (England)

Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.

Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.

Source: Ofsted reports

Funded childcare hours in England

All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.

Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.

Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.

The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.

Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)

Other nurseries nearby

  • Early Miles Nursery - Day nursery, Ragworth, Stockton-on-tees TS19 0FB, ages 1 to 4, 29 places, 0.5 miles
    Ofsted report card, 20 May 2026: Needs attention in 6 areas; safeguarding standards met
  • Rainbow Day Nursery and Out of School Club - Day nursery, Stockton-on-Tees TS20 2EW, ages 0 to 12, 80 places, 0.6 miles
    Ofsted, 22 February 2023: Good overall; safeguarding is effective
  • The Norton Nursery - Day nursery, Stockton-On-Tees TS20 2RD, ages 2 to 10, 30 places, 0.9 miles
    Ofsted, 20 September 2023: Good overall; safeguarding is effective
  • Rosedene Redhill - Day nursery, Roseworth TS19 9BX, ages 0 to 8, 70 places, 0.9 miles
    Ofsted, 9 July 2025: Outstanding overall; safeguarding is effective
  • Daisy Chain - Pre-school, Stockton on Tees TS20 1PF, 1.0 miles

Schools nearby

Smiles Nursery - Frederick Nattrass on the Ofsted website