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Once upon a time Nursery School

Once upon a time Nursery School is a day nursery in Norwich for children aged 0 to 4, with 34 registered places. Ofsted, 25 June 2025: Good overall; safeguarding is effective.

15a Constitution Hill, Norwich, NR3 4HA

Key facts

Type
Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
Ages
0 to 4 (Ofsted childcare register, as at 30 June 2026)
Registered places
34 (Ofsted childcare register, as at 30 June 2026)
Children on roll
68 (Ofsted report, inspection on 25 June 2025, published 24 July 2025)
Staff
The nursery employs 14 members of childcare staff. Of these, 12 hold appropriate early years qualifications at level 3 or above, including one who holds early years teacher status. (Ofsted report, inspection on 25 June 2025, published 24 July 2025)
Registered
25 April 2014 (Ofsted childcare register, as at 30 June 2026)

Opening hours

The nursery opens from Monday to Friday all year round. Sessions are from 8am until 6pm.

Source: Ofsted report, inspection on 25 June 2025, published 24 July 2025

Who runs it

Once upon a time Nursery School is run by Once Upon A Time Nursery School Ltd (Ofsted register).

Latest inspection

  • Overall: Good
  • Personal development: Good
  • Quality of education: Good
  • Behaviour and attitudes: Good
  • Leadership and management: Good
  • Safeguarding is effective

Source: Ofsted, inspection on 25 June 2025, report published 24 July 2025. Contains public sector information licensed under the Open Government Licence v3.0.

What is it like to attend this early years setting?

Staff greet children with warmth and smiles as they arrive. Parents come into the room and share updates about their children's well-being. Children say goodbye happily and settle quickly. They follow familiar routines and start their day with confidence. They feel safe and secure. Strong bonds with staff help children feel calm and settled. A well-embedded key-person system supports this. Staff know all children well, not just their key group. This builds trust and supports children's emotional and social well-being.

Leaders have built a clear and purposeful curriculum. All staff understand what children need to learn. They adapt teaching to suit the age and stage of each child. As a result, children enjoy activities that reflect their interests. For example, in the sensory garden, children enjoy planting, watering, weeding and growing fruit and vegetables. These activities help them learn where food comes from. Children make strong progress through well-planned sessions and nurture groups that give extra support.

Staff are attentive and help children resolve feelings of unfairness. For example, when children get upset when they are not chosen to act out a song, staff step in with care. They listen and help children understand their feelings and come up with a plan of action. This helps children feel heard and valued. It supports emotional development and teaches them how to manage disappointment. These sensitive responses create a warm and inclusive learning environment.

What does the early years setting do well and what does it need to do better?

  • Children across all ages show a clear love of books. This supports their language, imagination, and focus. Babies enjoy picking up books and turning pages. Older children relax and listen as staff read to them after lunch. Staff create cosy spaces, indoors and outside, to share stories. These moments help children build listening skills, expand their vocabulary, and develop a lifelong love of reading.
  • Staff sing songs and rhymes with children throughout the day. Babies babble and sign along to songs such as 'The wheels on the bus'. Staff notice, praise, and respond. Older children act out songs, such as 'Five little ducks', learning to count and predict what comes next. Singing together builds memory, language, and coordination. It also supports confidence, group connection, and joyful learning.
  • Staff plan exciting activities that keep children of all ages engaged. Overall, they set high expectations for behaviour and manage it well. For example, when group time ends, some children rush off. Staff gently call them back to put away their mats. This builds responsibility, supports self-regulation, and teaches respect for shared spaces. However, staff sometimes miss chances to teach and reinforce the practice of sharing.
  • Staff are respectful, compassionate, and kind. They respond calmly when babies are initially hesitant of nappy changes. This helps babies feel safe and respected. It builds trust and emotional security. Babies grow in confidence and develop a strong sense of self.
  • Staff model good hygiene through daily routines. They support handwashing and encourage children to care for themselves. However, there are occasions when staff do not respond to runny noses. They miss chances to teach children how to manage this independently. This can limit children's understanding of personal hygiene and self-care.
  • Staff attend training and share what they learn. This keeps teaching consistent and up to date. It also improves outcomes for children. Staff show passion for their role and a strong drive to do their best.
  • Children develop independence from an early age. Babies try to remove their hats and shoes when they come inside. Toddlers fetch their own nappies for changing. Older children hang up their bags and help tidy up. Staff encourage and celebrate these efforts. This builds children's confidence and self-help skills.
  • Leaders take a reflective and proactive approach. They work closely with other managers and directors across the group. This helps promote a consistent offer across all settings. Children who attend more than one site benefit from this joined-up approach. For children attending outside settings, staff create transition books. They use these to share next steps in learning and support each child's move with care.

What the setting must and should do next

The provider should:

  • support staff to further promote good hygiene routines, especially in helping children manage their runny noses
  • build on the already good practice to help all staff provide high-quality teaching to consistently support the play and learning experiences for children.

Ofsted's words, from the report on the inspection on 25 June 2025 (report published 24 July 2025). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.

Inspection history

  • 25 June 2025: Full inspection, Good (report)
  • 8 August 2019: Full inspection, Good (report)
  • 20 January 2016: Full inspection, Good (report)

Ofsted grades before November 2025 (England)

Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.

Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.

Source: Ofsted reports

Funded childcare hours in England

All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.

Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.

Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.

The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.

Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)

Other nurseries nearby

  • Chestnut @ Sewell Park - Day nursery, Norwich NR3 4BX, ages 0 to 4, 66 places, 0.3 miles
    Ofsted, 16 July 2021: Good overall; safeguarding is effective
  • Chestnut Nursery Schools @the Diamond Centre - Day nursery, Norwich NR7 8TR, ages 2 to 4, 53 places, 0.4 miles
    Ofsted, 21 April 2022: Good overall; safeguarding is effective
  • Busy Beavers Playgroup - Pre-school, Old Catton, Norwich NR6 7DR, ages 2 to 4, 26 places, 0.8 miles
    Ofsted, 10 January 2025: Good overall; safeguarding is effective
  • Sprowston Nursery Playgroup - Day nursery, Norwich NR7 8AD, ages 2 to 4, 24 places, 0.8 miles
    Ofsted, 9 November 2021: Good overall; safeguarding is effective
  • Little Squirrels Play Forest Magdalen - Day nursery, Norwich NR3 4LN, ages 0 to 4, 47 places, 0.8 miles
    Ofsted, 7 April 2025: Good overall; safeguarding is effective

Schools nearby

Once upon a time Nursery School on the Ofsted website