St Bertha Daycare Nursery
St Bertha Daycare Nursery is a day nursery in Harrow for children aged 0 to 4, with 80 registered places. Ofsted report card, 24 September 2026: Urgent improvement in 6 areas; safeguarding standards not met.
St. Marys Church Hall, Kenton Road, Harrow, HA3 8DB
Key facts
- Type
- Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 0 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 80 (Ofsted childcare register, as at 30 June 2026)
- Registered
- 27 April 2026 (Ofsted childcare register, as at 30 June 2026)
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday : 09:00 - 15:00
Source: Ofsted report, inspection on 24 September 2026
Who runs it
St Bertha Daycare Nursery is run by St Bertha Daycare Nursery Ltd (Ofsted register).
Latest inspection
- Inclusion: Urgent improvement
- Curriculum and teaching: Urgent improvement
- Achievement: Urgent improvement
- Behaviour, attitudes and establishing routines: Urgent improvement
- Children's welfare and wellbeing: Urgent improvement
- Leadership and governance: Urgent improvement
- Safeguarding standards not met
Source: Ofsted, inspection on 24 September 2026. Contains public sector information licensed under the Open Government Licence v3.0.
What it's like to be a child at this setting
Children's welfare is compromised because leaders' oversight of the nursery is not effective. Children's safety and learning are put at risk because, at times, staff whose suitability has not been checked are allowed to work with the children.
Children's welfare and wellbeing are not prioritised. For example, children are permitted to leave the table while they still have food in their mouths, increasing the risk of choking. In addition, children are not supported to understand the benefit of a healthy diet. For example, staff allow children to eat large portions of sweets and fried food without helping them to make healthier food choices. The key-person system is not effective. Key persons are not consistently in the same room as their key children. As a result, children do not receive the emotional support and individual care they need.
Staff do not have sufficient skills to support children with special educational needs and/or disabilities (SEND) or those who face barriers to learning. Due to the poor quality of staff's teaching and interactions, children do not receive appropriate support to remain engaged in their learning. For example, children spend a vast amount of time flitting between activities, with little engagement with staff. They wander off from activities or lose interest, and the environment becomes chaotic as they run around and their behaviour deteriorates. As a result, children's learning is largely incidental rather than carefully planned. This is particularly evident for children with SEND, as their needs are not well understood or planned for. Staff do not implement targeted strategies to support their learning. In addition, children with SEND are not always included in the life of the setting. Activities are not consistently adjusted to enable their participation, and they spend prolonged time in a separate room instead. This has a negative impact on their wellbeing and the progress they make.
Children are not supported to understand their feelings or regulate their behaviour. Staff do not set clear expectations for children or intervene swiftly to tackle unwanted behaviour. For example, children repeatedly slam doors in the kitchen role-play area or get upset if they are asked to share. Staff do not help them understand why this behaviour is inappropriate or support them to manage their feelings. As a result, children do not understand what is expected from them, and continue to display unwanted behaviour.
What Ofsted found in each area
Inclusion: Urgent improvement
Leaders do not ensure that children with special educational needs and/or disabilities, and children who face other barriers to their learning, receive the support they need to make progress. They do not prioritise early assessment, and the plans in place to support children are ineffective. In addition, leaders do not share information with staff, parents or other professionals consistently to support children's development and to close gaps in their learning. For example, staff are unsure about whether specialist assessments have been completed. Leaders do not inform them of the strategies that have been recommended to support children's development, such as the use of objects for reference. As a result, children requiring additional support do not receive consistent, high-quality help, and barriers to their learning and wellbeing persist.
Children who speak English as additional language do not have enough opportunities to hear and practise English. Staff value children's home languages and use them to support communication. However, when children, including those who have been attending the setting for some time, do not understand sentences in English, staff quickly switch to their home language instead of giving them time and appropriate support to communicate in English. This hinders children's communication and language skills and does not ensure that they are ready for school.
Curriculum and teaching: Urgent improvement
Leaders' curriculum lacks ambition and does not focus on priorities for children's learning, including for children with special educational needs and/or disabilities (SEND). In addition, key persons are not always based in the same room as their key children. This lack of organisation, together with the lack of understanding of what children need to learn next, means that staff do not plan effectively to meet children's individual needs and support their progress. Leaders do not ensure that staff are aware of the outcomes of children's assessments. Therefore, staff do not make the necessary adjustments to the curriculum to ensure that all children, including those with developmental delays or SEND, can participate fully in activities. As a result, children with SEND are placed at a disadvantage in their learning.
Staff interactions are poor. Staff spend most of their time supervising children rather than engaging in meaningful conversations with them to promote and extend their learning. For example, when children proudly show the 'apple' they have made using play dough, this goes unnoticed, so staff do not encourage them to talk about their creation. Children become disengaged during stories because staff do not hold their attention. Consequently, children miss opportunities to develop their understanding and use of new vocabulary. In addition, staff do not encourage children who speak English as an additional language to practise English consistently throughout the day. As a result, children have limited opportunities to extend their communication and language skills.
Achievement: Urgent improvement
Children do not develop the skills they need across all areas of learning. Their ability to acquire skills for the next stage in their learning is limited by the weaknesses in the curriculum and the lack of purposeful interactions from staff. As a result, children do not make secure progress and do not achieve well enough from their starting points. Children are not developing skills such as sharing, taking turns and being kind to their friends. They ignore requests that staff make of them, and argue with their peers. Staff look on, but do not intervene effectively to help children understand what is expected of them and to demonstrate positive behaviours. As a result, children do not learn to play cooperatively or the importance of valuing and respecting the feelings of their peers.
Children are showing some signs of progress in their physical development. They play outdoors, where they practise using their large and small muscles. For example, they toss rings towards cones and pour sand between containers. However, activities lack sufficient structure and challenge to support all children, including those facing barriers to learning, to make sustained progress. Children spend a lot of time in free play that is not organised to support their next steps. Any learning that takes place is incidental, rather than planned. This does not help children to make sufficient progress in preparation for school.
Behaviour, attitudes and establishing routines: Urgent improvement
Staff have a limited understanding of how to implement behaviour management strategies, and leaders do not provide them with effective support to develop their practice. This creates a disorderly environment, which has a detrimental effect on children's behaviour. Children run around aimlessly and hurt one another. Sometimes, staff notice and tell them to stop. At other times, they fail to notice children's altercations.
Staff do not have sufficient knowledge and skills to support children to resolve conflicts and regulate their behaviour. For example, when children snatch toys from each other or throw themselves on the floor if they do not get what they want, staff do not support them to learn why this behaviour is not acceptable. In addition, leaders have not put in place consistent routines for children. As a result, children do not know what to expect next, and become unsettled and upset.
Staff do not use praise and encouragement to support children to persevere when they try new activities. For example, when younger children attempt to pedal tricycles, staff do not offer the support they need to keep trying. As a result, children disengage and choose easier activities instead of persisting with the challenge. This limits children's opportunities to develop perseverance and has a negative impact on their attitude to learning.
Children's attendance is monitored, and any unexplained absences are followed up to check on their safety and wellbeing.
Children's welfare and wellbeing: Urgent improvement
Leaders do not ensure that children are kept safe in their care. Adults whose suitability has not been checked are allowed to work with the children. This places children's safety at risk. Risk assessments across the setting are poor. Leaders and staff do not take appropriate action to remove or reduce risks for children in the environment. For example, they recognise that the garden's slide is wobbly and presents a potential hazard to children's safety. However, the slide remains available to children, and they are often left unsupervised while using it.
The key-person system is not effective and does not meet children's emotional needs. For example, some younger children wander around the room distressed and crying, looking for their key person, who is often based in a different room. Staff try to comfort them, but at other times, they are left crying with no support and their feelings are not acknowledged.
Staff do not support children to build an understanding of healthy food choices, including through partnerships with parents. For example, staff do not identify and adequately address unhealthy lunch-box items. Some children are allowed to have chocolate cake while others are denied a healthier alternative, such as a digestive biscuit. Staff's lack of understanding and inconsistent approach mean that healthy eating habits are not promoted.
Staff demonstrate an understanding of safer sleeping practices, including by making sure that children are checked every 10 minutes to ensure they are safe.
Leadership and governance: Urgent improvement
Leaders have a weak knowledge and understanding of the statutory requirements, and a poor oversight of their setting. They do not engage effectively with the local authority and other professionals, despite receiving visits and advice. They do not understand their responsibilities thoroughly. Safer recruitment processes are not consistently applied. Leaders cannot assure that all adults working with children are suitable. This is because they do not request references or complete background checks before allowing them to start working.
Staff supervision is ineffective. Leaders fail to recognise the significant weaknesses in teaching, which hinders all children's learning, including children with special educational needs and/or disabilities (SEND). Leaders do not provide precise feedback to staff and do not design a tailored professional development plan for them. In addition, they do not ensure that staff, including those with additional responsibilities, understand their roles. As a result, staff are not equipped with the knowledge and skills they need to meet children's needs. While staff carry out some training, leaders do not ensure that they implement their learning or check if this has an impact on the provision and, consequently, on children's outcomes.
Leaders do not work in partnership with external professionals, such as speech and language therapists, to ensure that children with SEND and those with barriers to learning receive the support they need. For example, early assessments of children's needs are not prioritised, and when specialist reports are received, leaders do not ensure that recommendations are promptly shared with staff and implemented.
Partnerships with parents are not effective. Parents are not aware of who their child's key person is or of their child's next steps in learning. This hinders continuity of education and care. Despite these weaknesses, parents say that their children enjoy attending the setting.
What the setting must and should do next
The provider should:
- ensure that all staff and volunteers have the required Disclosure and Barring Service (DBS) checks in place to check they are suitable to work with children (by 8 October 2026)
- robustly assess and review staff suitability, including obtaining and checking references for staff and volunteers before they start working with children (by 8 October 2026)
- provide staff with effective ongoing training and professional development to continually improve the quality of learning and development experiences for children (by 8 October 2026)
- implement effective supervision for all staff that provides support, coaching and training and encourages confidential discussion (by 8 October 2026)
- implement an effective key-person system to identify and ensure that every child's care is tailored to meet their individual needs (by 8 October 2026)
- provide children with healthy, nutritious and balanced meals (by 8 October 2026)
- ensure that staff use consistent, positive and respectful approaches to help children understand behaviour expectations, including effective planning of routines and transitions, so that children's social and emotional development is supported (by 8 October 2026)
- implement appropriate arrangements to ensure timely identification of children with special educational needs and/or disabilities (SEND) (by 8 October 2026)
- provide targeted strategies and support for children with SEND, which includes engagement with parents and external professionals where necessary (by 8 October 2026)
- take reasonable steps to ensure children are not exposed to risks or hazards (by 8 October 2026)
- make sure children who speak English as an additional language have enough opportunities to hear, learn and practise English throughout the day (by 8 October 2026)
Ofsted's words, from the report on the inspection on 24 September 2026. Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
- 3 June 2026: Actions after a complaint (report)
Ofsted report cards (England, from November 2025)
Since 10 November 2025 Ofsted has graded nurseries and pre-schools on a report card. There is no single overall grade. Instead, each of six areas gets one of five grades: Exceptional, Strong standard, Expected standard, Needs attention, Urgent improvement.
The six areas are inclusion; curriculum and teaching; achievement; behaviour, attitudes and establishing routines; children's welfare and wellbeing; leadership and governance. Safeguarding is judged on its own, as met or not met.
Expected standard means the setting does what Ofsted expects of every setting. Strong standard and Exceptional are above that; Needs attention and Urgent improvement mean Ofsted found things the setting has to put right.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Brightstart Childcare & Education - Day nursery, Woodgrange Avenue HA3 0XF, ages 2 to 4, 30 places, under 0.1 milesOfsted, 14 May 2025: Good overall; safeguarding is effective
- Activetime Day Nursery Kenton LTD - Pre-school, Harrow HA3 8UB, ages 1 to 4, 44 places, 0.2 milesOfsted report card, 15 July 2026: Strong standard in 6 areas; safeguarding standards met
- Ghanshyam Nursery School - Day nursery, Harrow HA3 9EA, ages 1 to 4, 71 places, 0.4 milesOfsted, 10 January 2024: Good overall; safeguarding is effective
- Little Lumos Nursery - Day nursery, Harrow HA3 0YG, 24 places, 0.4 miles
- Bright Horizons Kenton Day Nursery and Preschool - Day nursery, Harrow HA3 0LJ, ages 1 to 3, 88 places, 0.5 milesOfsted report card, 11 August 2026: Urgent improvement in 6 areas; safeguarding standards not met
Schools nearby
- St Gregory's Catholic Science College - Secondary, 0.3 miles
- Uxendon Manor Primary School - Primary, 0.5 miles
- Mount Stewart Infant School - Primary, 0.6 miles
- Elmgrove Primary School & Nursery - Primary, 0.6 miles
- Mount Stewart Junior School - Primary, 0.6 miles