Smiles Nurseries Ltd
Smiles Nurseries Ltd is a day nursery in Leicester for children aged 1 to 4, with 80 registered places. Ofsted report card, 24 July 2026: Expected standard in 4 areas, Needs attention in 2 areas; safeguarding standards met.
Smiles Day Nursery, Rugby House, Hinckley Road, Sapcote, Leicester, LE9 4FS
Key facts
- Type
- Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 1 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 80 (Ofsted childcare register, as at 30 June 2026)
- Registered
- 16 May 2019 (Ofsted childcare register, as at 30 June 2026)
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:00
Source: Ofsted report, inspection on 24 July 2026
Who runs it
Smiles Nurseries Ltd is run by Smiles Nurseries Ltd (Ofsted register).
Latest inspection
- Inclusion: Expected standard
- Curriculum and teaching: Expected standard
- Achievement: Expected standard
- Behaviour, attitudes and establishing routines: Expected standard
- Children's welfare and wellbeing: Needs attention
- Leadership and governance: Needs attention
- Safeguarding standards met
Source: Ofsted, inspection on 24 July 2026. Contains public sector information licensed under the Open Government Licence v3.0.
What it's like to be a child at this setting
Children do not always demonstrate that they are happy and settled at the nursery. At times, staff do not communicate with each other effectively. This results in staff not understanding children's individual needs, particularly when children go to sleep. If children become upset at sleep time, staff do not always comfort them promptly.
Children are prepared for the next stage in their learning. They make confident progress from their starting points. Babies are learning to communicate with adults and each other. Staff encourage them to wave and begin to say single words. Older children discuss their knowledge of different animals and how they have learned about animals that lay eggs.
All children enjoy playing with their friends. Children are encouraged to take turns and to share resources carefully. They enjoy the humour of conversations with staff. Children demonstrate that, generally, they have positive relationships with the adults who care for them.
Parents and carers are encouraged to participate in nursery meetings and membership groups. All families are supported to belong to the nursery community. Children enjoy regular opportunities to visit the local library, park and community areas.
Children are supported to behave well and to learn the attention skills they will need for future success. They are encouraged to develop their individual personalities and to express themselves confidently. Leaders promote the importance of attendance for all children.
Children demonstrate that they feel safe in the care of staff. They are supported to learn about road safety and where to cross the road safely. Children respond well to questions and instructions from staff. They consider their answers carefully and enjoy discussing their learning.
What Ofsted found in each area
Inclusion: Expected standard
Children's who may have special educational needs and/or disabilities (SEND) are identified promptly and their progress is monitored regularly. Leaders understand that some children need more help with their learning than others. They offer specialist support to the staff team to make changes to their teaching practice where this is needed. This helps all children to make effective progress in their learning.
Leaders take action to ensure that any children who require additional support receive this effectively. Staff undertake training to enable them to support children who need extra help. Leaders understand the importance of using additional funding to support children's development. They monitor the impact of the action they take to ensure gaps in learning are closing. Leaders recognise that other professionals play a vital role in supporting children's development. Staff regularly share information with all those involved in children's care and education. They take advice from specialists and, in general, work effectively with parents, carers and other agencies. This helps to provide coordinated and effective support for children's individual needs. For example, staff adopt teaching strategies suggested by local SEND professionals. This has been particularly effective in supporting children's communication and language development.
Curriculum and teaching: Expected standard
Leaders understand the quality of the curriculum and teaching at the nursery. Staff are keen to develop children's learning by using their interests. For example, children delight in playing a game to find numbers and letters using a keyboard. Staff extend children's learning skilfully. When children find counting difficult, staff patiently explain how to move objects one at a time to count them successfully. This teaching is highly effective in helping children to consolidate their mathematical understanding.
Typically, staff support children's language skills effectively. Staff talk to children about the food they eat and where the vegetables that they enjoy at lunchtime are grown. However, on occasion, interactions from staff can be limited and are not as helpful for children's learning. For example, as younger children play, staff mainly supervise them and do not extend children's vocabulary or model language for them.
Staff support children to learn about the world around them. When children recognise the number 8, staff support them to remember animals that have 8 legs. Staff provide children with lots of opportunities to develop their physical skills. Children show great enjoyment in running across the field as they chase each other. Staff monitor children's progress regularly. They identify any children who may be at risk of delay and adapt their teaching accordingly.
Achievement: Expected standard
Children make effective progress through the curriculum. Older children are able to hold mature conversations with their friends. When children discover a bird's egg during a walk, they are able to suggest a variety of different types of bird that the egg may have come from. Younger children are able to communicate their needs effectively. They talk about the fruit they eat being juicy and are able to tell staff when they need to go to the toilet. Children who face barriers to their learning are achieving well. All children show that they are ready for the next stage in their education. Those who are about to start school have developed confident communication and language skills. Some children are able to count beyond 20 and can identify which number comes next in a counting sequence. This level of achievement is not yet consistent for all children across the nursery.
Behaviour, attitudes and establishing routines: Expected standard
Staff support children to behave well. They develop positive relationships with children. When children occasionally begin to be a little unsettled, staff give them the responsibility of helping with lunch routines. This helps children to refocus and regulate their behaviour. All children understand the expectations staff have for their behaviour. Staff encourage children to say 'please' and 'thank you' when they are given food and drinks. Younger children are beginning to remember to say 'thank you' to staff without prompting. Children play nicely with each other and are kind to their friends. They hold hands as they walk together and giggle as they enjoy the excitement of chasing games.
Staff encourage children to take turns and to be patient. When children are keen for staff to play with them, staff explain that they must share games with their friends. Generally, children are developing positive attitudes to learning. Older children receive effective interactions from staff to help them to concentrate. However, younger children are not always fully supported to focus their attention.
Leaders understand their role in supporting all children to attend their early education sessions in order to establish positive routines before starting school.
Children's welfare and wellbeing: Needs attention
Care practices do not always meet children's needs. Staff have not ensured that they gain and share information about children's sleep routines effectively. As a result, not all babies are settled and comfortable at sleep time.
Children are building an understanding of their physical development. Staff talk to children about how they need to eat their fruit so that they will grow up big and strong like the characters they watch on television. Children are encouraged to manage their emotions effectively.
Staff teach children how to stay safe when walking in the community. They check that children are walking on the path, and that they cross the road at the zebra crossing. Staff carry out regular headcounts of children to ensure their safety. All children understand the rules they must follow when they go on trips and outings.
Children all enjoy healthy, nutritious meals at the nursery. Staff talk to them about the ingredients in their food to help them to understand what they are eating. Arrangements for children who have dietary requirements are effective in keeping children safe.
Leadership and governance: Needs attention
Leaders have not ensured that all safeguarding and welfare requirements are met. This impacts negatively on the quality of care that is provided for children.
Leaders understand the main strengths and areas for development in the nursery. They have taken effective action in response to previously identified weaknesses. Leaders monitor staff wellbeing and provide specialist support for any staff going through difficult times. Staff are appreciative of leaders' support. Leaders carry out weekly catch-up meetings with staff. These help to identify any children or staff who require any additional support. Staff comment that they feel that leaders are approachable and helpful.
Leaders are keen to share their expertise in early years research and have plans to further develop the quality of teaching. Staff access professional development opportunities, which help them to reflect on and improve their practice. Leaders are aware of the potential vulnerabilities of children who may be disadvantaged. They make sure that children who may need extra help are prioritised. Parents and carers are generally happy with the care and education provided for their children.
What the setting must and should do next
The provider should:
- ensure that the key person arrangements help staff to offer a settled relationship for children and to understand their needs and routines (by 1 September 2026)
Ofsted's words, from the report on the inspection on 24 July 2026. Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
Ofsted report cards (England, from November 2025)
Since 10 November 2025 Ofsted has graded nurseries and pre-schools on a report card. There is no single overall grade. Instead, each of six areas gets one of five grades: Exceptional, Strong standard, Expected standard, Needs attention, Urgent improvement.
The six areas are inclusion; curriculum and teaching; achievement; behaviour, attitudes and establishing routines; children's welfare and wellbeing; leadership and governance. Safeguarding is judged on its own, as met or not met.
Expected standard means the setting does what Ofsted expects of every setting. Strong standard and Exceptional are above that; Needs attention and Urgent improvement mean Ofsted found things the setting has to put right.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Stepping Stones Pre School - Pre-school, Leicester LE9 4JE, ages 2 to 4, 28 places, 0.3 milesOfsted, 13 May 2022: Good overall; safeguarding is effective
- Poplar Tot's Childcare Ltd - Day nursery, Leicester LE9 4DW, 56 places, 0.6 miles
- Little Achievers Preschools (Stoney Stanton) Ltd - Pre-school, Stoney Stanton LE9 4LA, ages 2 to 4, 30 places, 0.7 milesOfsted, 10 April 2025: Good overall; safeguarding is effective
- Paint Pots - Day nursery, Leicester LE9 3HG, ages 0 to 4, 65 places, 2.1 milesOfsted, 19 February 2025: Good overall; safeguarding is effective
Schools nearby
- All Saints Church of England Primary School, Sapcote - Primary, 0.2 miles
- Manorfield Church of England Primary School - Primary, 0.8 miles
- Sharnford Church of England Primary School - Primary, 0.9 miles