Phoenix Education Day Nursery
Phoenix Education Day Nursery is a day nursery in Rochester for children aged 1 to 4, with 73 registered places. Ofsted, 10 January 2023: Good overall; safeguarding is effective.
H.E Services, Whitewall Road, Medway City Estate, Rochester, ME2 4DZ
Key facts
- Type
- Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 1 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 73 (Ofsted childcare register, as at 30 June 2026)
- Children on roll
- 118 (Ofsted report, inspection on 10 January 2023, published 28 February 2023)
- Registered
- 10 August 2010 (Ofsted childcare register, as at 30 June 2026)
Opening hours
The nursery is open each weekday from 7.30am to 6pm for 51 weeks of the year.
Source: Ofsted report, inspection on 10 January 2023, published 28 February 2023
Who runs it
Phoenix Education Day Nursery is run by Phoenix Education Day Nursery Ltd (Ofsted register).
Latest inspection
- Overall: Good
- Personal development: Good
- Quality of education: Good
- Behaviour and attitudes: Good
- Leadership and management: Good
- Safeguarding is effective
Source: Ofsted, inspection on 10 January 2023, report published 28 February 2023. Contains public sector information licensed under the Open Government Licence v3.0.
What is it like to attend this early years setting?
Children thrive and flourish in this warm and welcoming nursery. They confidently move around the setting, choosing how they play. Children eagerly explore the wide range of exciting opportunities which help them make good progress in their learning. All children, including babies, form strong bonds with their key person. Babies enjoy cuddles and reassurance when they feel tired or upset. Older children make friends and enjoy playing with each other. They demonstrate that they feel safe and secure.
Healthy lifestyles and healthy eating are a big part of the nursery curriculum. Children learn about the benefits of a healthy diet and fresh produce. They are provided with freshly cooked meals. Staff discuss with children the importance of healthy eating and brushing their teeth. Children learn about visiting the dentist. This helps them to develop good hygiene habits. Resources in the home corner reflect this very well. Children cut and play with real vegetables, and all play food reflects and promotes healthy eating.
All children, including babies, have plenty opportunities to explore the outdoors. They enjoy jumping in the big puddle with the staff, and take age-appropriate risks. This helps children become resilient and develop confidence in their abilities.
What does the early years setting do well and what does it need to do better?
- Staff know their key children well. They use observations and assessments effectively. Staff use these to identify children's next steps and plan activities to support and challenge their learning further. The special educational needs coordinator and staff work closely with parents and external services to provide targeted plan for children's individual needs. As a result, all children, including those with special educational needs and/or disabilities, make good progress in their learning and development.
- Children are supported to be independent. Staff help them to develop key skills, such as going to the toilet by themselves, washing their hands and serving their meals.
- Staff are sensitive to children's emotional well-being when they first join and when they move between rooms. Settling-in processes are robust throughout the nursery, particularly for babies. Staff encourage good behaviour through explanation and gentle reminders, such as saying 'please' and 'thank you'. They praise children for their efforts and achievements throughout the day.
- In general, children benefit from a good, consistent routine. This helps all children, including babies, to know what is happing now and what will happen next. However, at times, children wait too long while staff prepare the next activity. For example, at mealtimes, children, mainly in the toddler and pre- school rooms, wait for a long time for their food. This impacts on children's behaviour, causing them to become restless.
- Partnerships with parents are a strength of the nursery. Feedback from parents is overwhelmingly positive. They are informed about what their child is learning and how they can help to support them at home. For example, staff provide parents with different resources, such as toilet training information and new baby arrival packs. Parents comment that they are very happy with the care their children receive. Staff share the nursery menu and recipes with them. Parents feel well supported.
- The management team works collaboratively and efficiently. Staff well-being is a priority. Managers evaluate staff workload effectively and ensure it is manageable. Staff comment that they feel very supported.
- Books are a big part of the nursery. Staff read to children and babies throughout the day. They use books to extend and embed children's knowledge and understanding of the wider world. For instance, staff in the pre-school room discuss with children the role of different vehicles while looking at a transport book. They ask relevant and meaningful questions to extend and further support children's language. Children enthusiastically join in and voice their ideas. As a result, they develop a love of books and become confident communicators.
What the setting must and should do next
The provider should:
- review and improve transition times between activities, specifically at lunchtime.
Ofsted's words, from the report on the inspection on 10 January 2023 (report published 28 February 2023). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
Ofsted grades before November 2025 (England)
Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.
Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Rainbows Day Nursery - Day nursery, Strood ME2 4JA, ages 2 to 4, 30 places, 0.5 milesOfsted, 29 January 2024: Good overall; safeguarding is effective
- St Mary's Day Nursery - Day nursery, Rochester ME2 4DG, ages 1 to 7, 40 places, 0.6 milesOfsted, 30 May 2024: Good overall; safeguarding is effective
- Little Thinkers at All Faiths - Day nursery, Rochester ME2 4UF, 19 places, 0.8 miles
- Smilers Ltd - Day nursery, Rochester ME2 4JY, ages 0 to 4, 70 places, 0.8 milesOfsted, 29 October 2024: Good overall; safeguarding is effective
- St Nicholas Playgroup - Day nursery, Rochester ME2 4TR, ages 2 to 4, 35 places, 0.8 milesOfsted, 7 October 2024: Good overall; safeguarding is effective
Schools nearby
- Maritime Academy - Secondary, 0.4 miles
- English Martyrs' Catholic Primary School - Primary, 0.5 miles
- Rochester Riverside Church of England Primary School - Primary, 0.6 miles
- Hilltop Primary School - Primary, 0.6 miles
- Wainscott Primary School - Primary, 0.7 miles