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Phoenix Day Nurseries UK Limited

Phoenix Day Nurseries UK Limited is a day nursery in Rochester for children aged 0 to 4, with 59 registered places. Ofsted, 10 December 2024: Good overall; safeguarding is effective.

31 View Road, Cliffe Woods, Rochester, ME3 8JQ

Key facts

Type
Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
Ages
0 to 4 (Ofsted childcare register, as at 30 June 2026)
Registered places
59 (Ofsted childcare register, as at 30 June 2026)
Children on roll
125 (Ofsted report, inspection on 10 December 2024, published 10 January 2025)
Staff
The nursery employs 31 staff, 20 of whom hold appropriate early years qualifications between level 2 and level 3. (Ofsted report, inspection on 10 December 2024, published 10 January 2025)
Registered
6 December 2022 (Ofsted childcare register, as at 30 June 2026)

Opening hours

The nursery is open Monday to Friday from 7.30am to 6.30pm, for 51 weeks of the year.

Source: Ofsted report, inspection on 10 December 2024, published 10 January 2025

Who runs it

Phoenix Day Nurseries UK Limited is run by Phoenix Day Nurseries UK Limited (Ofsted register).

Latest inspection

  • Overall: Good
  • Personal development: Good
  • Quality of education: Good
  • Behaviour and attitudes: Good
  • Leadership and management: Good
  • Safeguarding is effective

Source: Ofsted, inspection on 10 December 2024, report published 10 January 2025. Contains public sector information licensed under the Open Government Licence v3.0.

What is it like to attend this early years setting?

Children are happy in this homely and welcoming nursery. Staff have provided an environment that creates interesting learning opportunities for children. Staff adapt activities so every child can explore and learn. The indoor and outdoor areas have been developed well by leaders and staff to ensure that children have chances to practise skills within all areas of the curriculum. For example, the introduction of a climbing tower outside, to give children the opportunity to engage in risky play.

Leaders have carefully considered the placement of resources in the space provided. For instance, they have recently introduced a viewing platform in the upstairs room, so that children can look out onto the trees. Children have lots of opportunities to explore nature and the wider world. They develop their understanding of their senses, as they explore the seasonal changes and observe the wildlife.

Staff guide children to be curious and positive learners. They celebrate children's achievements, and children know they are valued. Children demonstrate positive attitudes to learning and happily try out the activities on offer, such as filling and pouring in the sand and making painted creations with their friends. Staff have provided an exciting and motivating learning environment for all ages and stages of development. This helps children to engage in play and behave well.

What does the early years setting do well and what does it need to do better?

  • Leaders have created a balanced curriculum that sparks children's thirst for learning. Staff know and understand the planned next steps for children's learning. They use information gathered from observation and assessment to ensure that any gaps in learning are identified early. Staff work alongside parents to support children's individual targets, including for those children who have an identified special educational need and/or disability.
  • Children form close bonds with the staff, who know them well. For example, babies snuggle in happily with staff and enjoy simple interactions in their play. Staff speak clearly to babies to help their understanding and emerging speech. Babies are supported to crawl and 'cruise' around furniture. They are encouraged in their attempts to make their first steps.
  • Staff in the toddler room have a clear focus on helping children to learn to be independent and develop their self-care skills. For instance, toddlers learn to wash their hands before their lunch. Children are kind to their friends as they learn to share and take turns. They are keen to join in, knowing that a member of staff is close by if they need help.
  • Older children in the pre-school room, have high levels of engagement in their play. Staff have provided a learning environment that enables them to make their own choices and they play with their peers for extended periods of time. Staff encourage children to have positive attitudes towards their learning.
  • For the most part, the support for children's language is a strong focus of the curriculum. Staff interact well with children to promote this important part of their development. However, on occasions, the noise levels in the room rise, making it more difficult for children to concentrate and listen to the staff. This means children do not fully benefit from intended learning.
  • Staff generally support children well throughout the day. Staff generally support children well throughout the day. However, due to weaknesses in the organisation of some transitional times, not all children receive consistent support and guidance, particularly at mealtimes. Therefore, children are not always clear of what is expected of them.
  • Parents speak highly of the setting. They say their children are thriving and comment positively about the support for their children's learning inside and outside of the setting. Staff provide daily feedback and parents enjoy the provision of ideas and advice, so that they can support their child's learning at home.
  • Leaders have been extremely reflective of their recent practice and are committed to maintaining the high-quality childcare provided. Staff have access to training and professional development opportunities, and they benefit from regular individual and team meetings. This helps staff to build on their knowledge and skills.

What the setting must and should do next

The provider should:

  • support staff to reduce noise levels in rooms so that children can concentrate fully on their learning
  • review and improve the organisation of some daily transitions so that children receive consistent support with understanding behavioural expectations.

Ofsted's words, from the report on the inspection on 10 December 2024 (report published 10 January 2025). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.

Inspection history

  • 10 December 2024: Full inspection, Good (report)
  • 8 November 2024: Actions after a complaint (report)

Ofsted grades before November 2025 (England)

Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.

Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.

Source: Ofsted reports

Funded childcare hours in England

All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.

Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.

Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.

The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.

Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)

Other nurseries nearby

  • Little Acres Day Nursery and Pre-School - Day nursery, Rochester ME3 8GY, ages 0 to 4, 96 places, 0.4 miles
    Ofsted report card, 9 June 2026: Expected standard in 6 areas; safeguarding standards met
  • Cliffe Woods Pre-School - Pre-school, Rochester ME3 8UJ, 76 places, 0.4 miles
  • Higham Village Pre-School - Pre-school, Rochester ME3 7JL, ages 2 to 4, 30 places, 1.5 miles
    Ofsted, 14 February 2025: Good overall; safeguarding is effective
  • Smilers - Day nursery, Rochester ME3 8LE, ages 0 to 11, 52 places, 1.5 miles
    Ofsted, 30 June 2025: Good overall; safeguarding is effective
  • Smilers Ltd - Day nursery, Rochester ME2 4JY, ages 0 to 4, 70 places, 1.6 miles
    Ofsted, 29 October 2024: Good overall; safeguarding is effective

Schools nearby

Phoenix Day Nurseries UK Limited on the Ofsted website