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Hillside House Nursery

Hillside House Nursery is a day nursery in Shrewsbury for children aged 0 to 4, with 90 registered places. Ofsted report card, 23 January 2026: Needs attention in 6 areas; safeguarding standards met.

Hillside House, Lyth Hill Road, Bayston Hill, Shrewsbury, SY3 0AU

Key facts

Type
Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
Ages
0 to 4 (Ofsted childcare register, as at 30 June 2026)
Registered places
90 (Ofsted childcare register, as at 30 June 2026)
Registered
9 January 2003 (Ofsted childcare register, as at 30 June 2026)

Opening hours

Monday,Tuesday,Wednesday,Thursday,Friday : 07:45 - 18:00

Source: Ofsted report, inspection on 23 January 2026

Who runs it

Hillside House Nursery is run by Hillside House Nursery Limited (Ofsted register).

Latest inspection

  • Inclusion: Needs attention
  • Curriculum and teaching: Needs attention
  • Achievement: Needs attention
  • Behaviour, attitudes and establishing routines: Needs attention
  • Children's welfare and wellbeing: Needs attention
  • Leadership and governance: Needs attention
  • Safeguarding standards met

Source: Ofsted, inspection on 23 January 2026. Contains public sector information licensed under the Open Government Licence v3.0.

What it's like to be a child at this setting

While there have been many improvements since the last inspection, some weaknesses remain in the arrangements to supervise children at certain times of the day, including at mealtimes. This is partly due to ineffective staff deployment, and partly due to inconsistencies in the implementation of policies. Children are not always supported well enough during routines. They do not consistently have familiar staff or their key person with them to provide individual care or reassurance. The curriculum is not yet embedded consistently across the nursery and is not ambitious enough for all children. This leads to an inconsistent learning environment for some children. Some children do not consistently make good enough progress from their starting points or deepen their learning. Activities do not always build on what children already know and can do, and younger children particularly are often unmotivated and bored with what is on offer.

Some children engage well and explore as they play. The curriculum plan for children's development across the areas of learning broadly supports progress. Children generally enjoy their time and settle well. Older children offer staff a smile as they excitedly talk about what they will do next. Babies show secure attachments to their key person. This helps them to feel safe and secure. Children behave well, take turns and play alongside or with others. For example, children work together to arrange lengths of guttering to form a structure to roll balls down. Babies sit in contented companionship as they press, prod and squeeze dough. Younger children join in with singing their favourite nursery rhymes. They balance across an obstacle course and dig in the sand. Staff often offer encouragement and praise. This helps to develop children's confidence and self-esteem.

The newly appointed leadership team shows a focused commitment to improvement. Leaders are keen to ensure that staff provide stimulating and high-quality experiences for children. Staff know children well and respond to their needs. Children with special educational needs and/or disabilities, and those where there are barriers to learning, receive the timely support they need to make steady progress in their learning.

What Ofsted found in each area

Inclusion: Needs attention

There are some weaknesses in the deployment of staff. At times, this results in children having to wait for familiar staff to be available to meet their individual needs. In all other respects, leaders have made solid progress since the previous inspection in meeting the needs of all children. They have worked hard to improve staff's understanding of how to identify and assess the needs of children with special educational needs and/or disabilities and those where there are barriers to learning. Leaders and staff work in close partnership with parents and other professionals to secure essential funding and support. They observe children closely so that they can identify individual needs and potential gaps in progress.

Leaders understand how to use additional funding to provide targeted support and resources for disadvantaged children. They consider what is in the best interests of all children. There are plans to provide staff with sharply focused professional learning to broaden their understanding even more. Leaders maintain robust systems to monitor the progress of all vulnerable groups. They quickly follow up on any absence and recognise the importance of regular attendance.

Curriculum and teaching: Needs attention

The curriculum to support children's consistent progress across all areas of learning is not embedded well enough. Some younger children do not yet benefit from a consistent, motivating, sequenced curriculum. In some rooms, staff deployment and activity planning are less effective. Teaching does not always accurately reflect children's individual developmental stages. Staff do not always consistently use their knowledge of what children already know and can do to plan opportunities for them to build on their skills. To improve, leaders must ensure that the high-quality teaching observed in other areas is securely embedded across the entire setting.

Leaders demonstrate a passionate commitment to improve the curriculum for all children, including those where there are barriers to learning. They have successfully designed a broad framework that focuses on learning through play. There is a focus on providing opportunities to cover all areas of learning. Some children's experiences are of higher quality. For these children, progress and development are monitored through ongoing observations and regular assessments. Staff notice what children enjoy doing and provide activities to interest them. In some rooms, staff thoughtfully provide children with purposeful, interesting invitations to explore and investigate. Children enjoy outdoor learning in the extensive gardens. This helps promote their physical development and their wellbeing.

Achievement: Needs attention

Children's achievement is inconsistent across the nursery, particularly the achievement of younger children. While children are offered opportunities to explore and investigate, they are not always engaged and become bored and uninterested. This means that progress is limited. Babies enjoy secure attachments with their key person. They seek them out for reassurance as they crawl from activity to activity. They snuggle in while looking at a favourite story. However, listening skills are sometimes hindered because background music is constantly playing.

Older children make better progress because they enjoy a wide range of interesting, motivating and exciting play experiences to support all areas of learning. They use mathematical language as they build complex structures. They work together to solve a problem of what might happen if they remove a brick from a tower. They count the blocks as they place them one on top of another, noticing as it gets taller. They investigate the objects that have been carefully hidden in the sand and delight when they discover them.

Children generally enjoy the range of experiences on offer to them. Children with special educational needs and/or disabilities benefit from targeted support and funding.

Behaviour, attitudes and establishing routines: Needs attention

The provision for the toddler age group requires sharply focused improvements to reach the more consistent standards seen elsewhere. Routines like nappy changing and mealtimes are not always well managed, leading to children becoming bored or unsettled while waiting. Staff are often too busy with menial tasks rather than supporting children in their learning. Furthermore, activity planning for this age group does not always focus sharply enough on what children already know, which limits their engagement and progress.

Leaders are determined in their vision for improving the nursery. They have made some progress in this by reorganising staffing and routines to create a more consistent transition for children. This leadership and passion for improvement has successfully established a positive environment where children, particularly in pre-school, behave very well. Older children learn to collaborate, take turns and solve problems together with purpose and determination. Positive relationships are a clear strength. Babies are inquisitive and benefit from the support of their caring key person. Older children are independent learners with highly positive attitudes to learning. Attendance and punctuality are promoted well, and children enjoy coming to nursery.

Children's welfare and wellbeing: Needs attention

Care routines are not always managed well enough to nurture and support children, particularly in the toddler room. Staff deployment and the organisation of routines, such as nappy changing and lunchtime, are less effective than in other areas. This means that some children wait for extended periods and become unsettled. Leaders fully understand the importance of supervising children appropriately while they eat, and of cutting up food. They have created policies outlining their expectations but these are not fully understood and implemented by all staff. When leaders are observing mealtimes, they are prompt to offer reminders and guidance. Leaders recognise the need to provide more support to ensure that practices are fully consistent.

Leaders demonstrate a strong commitment to children's welfare. They foster a culture where staff are focused on ensuring children are happy, settled and well cared for. Children's health and physical development is prioritised. For example, children enjoy a healthy, balanced menu and extensive outdoor provision. Older children talk about healthy foods as they serve themselves at lunch. They learn how to wash their hands because staff teach them how to do this well. Younger children notice their heartbeats after they run around outside. The inclusive approach is effective in accommodating any individual needs. Leaders work closely with parents and other professionals to implement targeted support for children with special educational needs and/or disabilities so they feel included and valued.

Leadership and governance: Needs attention

There are a number of areas for improvement in relation to the quality of teaching and interactions and in how staff are deployed to best suit children's needs. Since the previous inspection, strategic leadership has significantly strengthened. Newly appointed leaders have established a clear vision for improvement, focused on raising teaching standards and stabilising the staff team. Governance and oversight are more robust and leaders recognise they are on a journey of improvement. Professional learning is now a priority. Staff are beginning to benefit from frequent online training, coaching and modelling that is closely linked to their needs and interests and the quality of the provision for children.

Staff wellbeing is closely monitored through regular team meetings and an open-door policy. Staff say they feel well supported by leaders. To manage workload, leaders have introduced systems, such as preparing activities the night before to ensure smoother daily routines. Parent partnerships are becoming stronger following a period of change. Leaders and staff communicate with parents on a daily basis and through more formal opportunities, such as parents' evenings and a recently implemented parent representative process. This means that parents, leaders and staff engage in open and honest discussions about the children's nursery experience.

What the setting must and should do next

The provider must:

  • target support more precisely so that all staff have the skill and knowledge needed to use their interactions fully effectively to extend children's learning and enjoyment (by 31 July 2026)
  • improve the deployment of staff, in particular at times during the daily routine when children are required to wait, such as mealtimes or when playing outside, to ensure that children receive the attention they need (by 31 July 2026)
  • strengthen monitoring to ensure that all staff understand and consistently implement the safe eating policies (by 27 February 2026)

Ofsted's words, from the report on the inspection on 23 January 2026. Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.

Inspection history

  • 23 January 2026: Full inspection, report card: Needs attention in 6
  • 1 September 2025: Actions after a complaint (report)
  • 30 April 2025: Full inspection, Requires improvement (report)
  • 22 November 2022: Actions after a concern (report)
  • 21 January 2020: Full inspection, Good (report)
  • 18 February 2016: Full inspection, Outstanding (report)
  • 9 April 2010: Inspection (report)
  • 24 January 2007: Inspection (report)
  • 20 May 2003: Inspection (report)

Ofsted report cards (England, from November 2025)

Since 10 November 2025 Ofsted has graded nurseries and pre-schools on a report card. There is no single overall grade. Instead, each of six areas gets one of five grades: Exceptional, Strong standard, Expected standard, Needs attention, Urgent improvement.

The six areas are inclusion; curriculum and teaching; achievement; behaviour, attitudes and establishing routines; children's welfare and wellbeing; leadership and governance. Safeguarding is judged on its own, as met or not met.

Expected standard means the setting does what Ofsted expects of every setting. Strong standard and Exceptional are above that; Needs attention and Urgent improvement mean Ofsted found things the setting has to put right.

Source: Ofsted reports

Funded childcare hours in England

All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.

Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.

Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.

The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.

Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)

Other nurseries nearby

  • Hillside House Nursery - Day nursery, Shrewsbury SY5 8BE, ages 1 to 4, 60 places, 1.2 miles
    Ofsted report card, 12 June 2026: Strong standard in 2 areas, Expected standard in 4 areas; safeguarding standards met
  • Condover Pre-School - Pre-school, Shrewsbury SY5 7AA, ages 2 to 4, 20 places, 1.4 miles
    Ofsted, 27 June 2022: Good overall; safeguarding is effective
  • Stargazers Nursery - Day nursery, Shrewsbury SY3 9EW, ages 0 to 4, 36 places, 1.6 miles
    Ofsted, 10 November 2021: Good overall; safeguarding is effective
  • Farm Friends - Day nursery, Shrewsbury SY5 7BT, ages 0 to 4, 68 places, 1.8 miles
    Ofsted, 16 July 2025: Outstanding overall; safeguarding is effective

Schools nearby

Hillside House Nursery on the Ofsted website