First Steps Playgroup Limited
First Steps Playgroup Limited is a pre-school in Hounslow for children aged 2 to 4, with 47 registered places. Ofsted, 22 March 2024: Good overall; safeguarding is effective.
Heston Village Hall, New Heston Road, Hounslow, TW5 0LW
Key facts
- Type
- Pre-school (Sessional day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 2 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 47 (Ofsted childcare register, as at 30 June 2026)
- Children on roll
- 61 (Ofsted report, inspection on 22 March 2024, published 1 May 2024)
- Funded early education
- Yes, the report says it provides funded early education (Ofsted report, inspection on 22 March 2024, published 1 May 2024)
- Staff
- The playgroup employs 20 members of staff. Of these, 10 hold relevant qualifications at level 2 or above. (Ofsted report, inspection on 22 March 2024, published 1 May 2024)
- Registered
- 12 December 2013 (Ofsted childcare register, as at 30 June 2026)
Opening hours
The playgroup is open from Monday to Friday, term time only. Sessions are from 8.30am to 3pm.
Source: Ofsted report, inspection on 22 March 2024, published 1 May 2024
Who runs it
First Steps Playgroup Limited is run by First Step Playgroup Limited (Ofsted register).
Latest inspection
- Overall: Good
- Personal development: Good
- Quality of education: Good
- Behaviour and attitudes: Good
- Leadership and management: Good
- Safeguarding is effective
Source: Ofsted, inspection on 22 March 2024, report published 1 May 2024. Contains public sector information licensed under the Open Government Licence v3.0.
What is it like to attend this early years setting?
This playgroup is a wonderful place for children to learn, play and grow. Children flourish due to the standard of education and care that they receive. Leaders are ambitious for their community and have high expectations for what children can achieve. Staff are committed to inclusion. All children, including those with special educational needs and/or disabilities (SEND), achieve highly. Staff use every opportunity to develop children's speech, language and communication by engaging them in quality conversations.
Children are safe and happy. Staff know the children and their families well and build positive relationships with them. This helps children to be safe and confident at the playgroup. Children show high levels of independence and resilience. They know where to find resources to support their learning and will readily ask for help if needed. Children demonstrate their self-confidence through exploration. For example, they excitedly use the role-play area with props to dress up and play imaginatively with each other.
Staff have high expectations for children's learning and the way that they behave with one another. Children's behaviour is good. Staff support children to be kind, caring and respectful. Children play happily with their friends. Any minor disagreements are quickly resolved by staff, who model the expected behaviour, such as sharing and taking turns.
What does the early years setting do well and what does it need to do better?
- Leaders and staff have an ambitious and comprehensive curriculum in place for all areas of learning. Each area is broken down into specific next steps that reflect where children are in their learning journey. The whole curriculum is well planned and tailored to meet children's interests. Assessments are used well. Leaders ensure that children's next steps in learning are identified through observations, tracking individual needs and parents' feedback.
- Staff feel very well supported by leaders. They value the high-quality professional development they receive, which has enabled them to become effective practitioners. Many staff have worked at the playgroup for a long time and have progressed their careers there. However, at times, systems to mentor less-experienced staff are not utilised to their full potential. Therefore, on occasion, not all staff utilise every opportunity to deepen children's knowledge and understanding while they play.
- Developing children's vocabulary is a priority. Staff build children's language through talking about what they are doing. For example, while making play dough, staff use simple instructions alongside pictures to support children's understanding of instructions and new words. Staff use actions and pictures as children mix the ingredients.
- Children have many opportunities to develop their independence. Children prepare snack independently while staff ensure that they are well supervised. They cut their own fruit with safety knives and use the electric toaster. At times, opportunities for children to further extend their independence are not fully extended into all areas of the children's routines. For instance, some staff do things for children, such as putting their coats on for them. This does not fully extend opportunities for children to develop their self-help skills.
- Children's early communication and language skills are given high priority. For example, staff share stories and rhymes with children each day. These are chosen carefully for their rich content and repetitive phrases, which children learn and readily join in with.
- Staff have high expectations for children's personal development. Lots of opportunities are provided to embody the values of the playgroup, including being kind and respectful. Children learn about different faiths and cultures. They enjoy exploring the various important festivals from each other's faiths, including Diwali, Eid and Christmas.
- Staff support children who speak English as an additional language. Leaders ensure that staff who share the same home language as children use this in the playgroup. Leaders extend these opportunities to share information with parents in their home language. This helps children and families to develop a sense of belonging.
- Partnerships with parents and the local community are a strength of the playgroup. Parents say that they feel supported in their child's learning and development. Leaders hold regular workshops to support families, including 'communication' and 'oral health' workshops.
What the setting must and should do next
The provider should:
- strengthen support for less-experienced staff to develop their knowledge and skills to ensure more consistency in practice and fully support children's learning
- provide even more opportunities for children to do things for themselves and extend their independence and self-help skills.
Ofsted's words, from the report on the inspection on 22 March 2024 (report published 1 May 2024). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
Ofsted grades before November 2025 (England)
Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.
Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Evolution Playgroup - Day nursery, Hounslow TW5 0HB, ages 2 to 4, 35 places, 0.2 milesOfsted, 5 July 2024: Good overall; safeguarding is effective
- Star Player - Pre-school, Hounslow TW5 0QR, 0.3 miles
- Nursery on the Green - Day nursery, Southall UB2 5RN, ages 0 to 4, 160 places, 0.5 milesOfsted, 10 September 2025: Good overall; safeguarding is effective
- Berkeley Pre-School - Pre-school, Hounslow TW5 9HQ, ages 2 to 4, 52 places, 0.6 milesOfsted, 6 June 2023: Good overall; safeguarding is effective
- Alexandra Montessori-Heston - Day nursery, Heston TW5 9EJ, ages 1 to 3, 110 places, 0.6 milesOfsted report card, 11 September 2026: Strong standard in 2 areas, Expected standard in 4 areas; safeguarding standards met
Schools nearby
- Tarbiyyah Secondary School for Boys - Senior, under 0.1 miles
- Tarbiyyah Primary School - Prep, under 0.1 miles
- The Rosary Catholic Primary School - Primary, 0.2 miles
- Westbrook Primary School - Primary, 0.2 miles
- Heston Primary School - Primary, 0.2 miles