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First Steps

First Steps is a day nursery in Chester-le-Street for children aged 0 to 5, with 44 registered places. Ofsted, 31 January 2023: Outstanding overall; safeguarding is effective.

129 Medway, Great Lumley, Chester-le-Street, DH3 4HU

Key facts

Type
Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
Ages
0 to 5 (Ofsted childcare register, as at 30 June 2026)
Registered places
44 (Ofsted childcare register, as at 30 June 2026)
Children on roll
56 (Ofsted report, inspection on 31 January 2023, published 3 March 2023)
Funded early education
Yes, the report says it provides funded early education (Ofsted report, inspection on 31 January 2023, published 3 March 2023)
Staff
The nursery employs 10 members of childcare staff. Of these, eight hold an appropriate early years qualification at level 3 and two are working towards this. (Ofsted report, inspection on 31 January 2023, published 3 March 2023)
Registered
16 August 2010 (Ofsted childcare register, as at 30 June 2026)

Opening hours

The nursery opens from Monday to Friday, all year round, except for bank holidays. Sessions are from 7.30am to 6pm.

Source: Ofsted report, inspection on 31 January 2023, published 3 March 2023

Who runs it

First Steps is run by First Steps Nursery (Lumley) Limited (Ofsted register).

Latest inspection

  • Overall: Outstanding
  • Personal development: Outstanding
  • Quality of education: Outstanding
  • Behaviour and attitudes: Outstanding
  • Leadership and management: Outstanding
  • Safeguarding is effective

Source: Ofsted, inspection on 31 January 2023, report published 3 March 2023. Contains public sector information licensed under the Open Government Licence v3.0.

What is it like to attend this early years setting?

Children are wonderfully enthusiastic, confident and happy at the nursery. They constantly practise their independence and develop many impressive skills. Children are extremely well prepared for their future learning. For example, at mealtimes, young children delight in making their own toast, pour drinks carefully and serve their own vegetables using scoops. Children relish the nutritious home-made meals. Babies feed themselves confidently with spoons. Staff are close at hand to guide children expertly, should they need any help. Children develop the strength and knowledge during their play that they need to tackle everyday activities. For instance, staff show them how to tip jugs of water little by little into a tray. Children are eager to try hard and concentrate for long periods of time relative to their ages.

Staff are marvellous role models and have very high expectations of children. They are consistently calm, patient and engaged with each child. Staff build a comprehensive and well-designed curriculum so that children face challenges that help them to achieve their very best. For example, babies relish making marks with paint and brushes, while older children move on to mixing their own colours using powder. Children's behaviour is exemplary. Staff explain to children how their actions impact on others, and they set clear boundaries. Children make firm friendships and cooperate very well together.

What does the early years setting do well and what does it need to do better?

  • The nursery is extremely welcoming and inclusive. Children settle very quickly and are exceptionally keen to attend nursery. All children make rapid progress from their starting points in learning, including children with special educational needs and/or disabilities. Staff know each child's interests and needs in depth. They identify any gaps in children's learning and address these swiftly.
  • Children lead their own play. Staff take every opportunity to extend children's knowledge. They provide stimulating and interesting resources, such as basil leaves, rosemary and cinnamon alongside play dough and a range of tools. Babies and children develop their own ideas and explore and investigate using all their senses. Young children are proud of their achievements, for instance when they succeed in using scissors to cut leaves.
  • Staff prioritise the strong development of children's communication and language skills. They follow a 10-second rule, allowing children plenty of time to respond. Staff introduce new words, such as 'fragrant'. They weave children's favourite rhymes and reading books throughout the day. Staff encourage children to think creatively, for example by asking what will happen next in a story. Children join in with lively conversations and ask staff questions.
  • Parents value highly the impressive family atmosphere at the nursery and the immensely caring and supportive staff. They feel that the exchange of information with staff is 'fantastic', both face to face and in the regular written reports that they receive about children's rapid progress and their next steps in development.
  • Staff suggest fun ideas that are targeted for each unique child to extend their learning at home. Activities are accessible, such as nature walks, baking and singing familiar songs. During the COVID-19 pandemic, staff provided ideas daily for purposeful, free experiences.
  • There is a wealth of opportunities for children to find out about the wider world around them. For example, children visit a community centre and socialise with others at the Christmas party. They learn about the similarities and differences between themselves and others.
  • Children of all ages enjoy fresh air and vigorous exercise every day. They confidently balance and climb in the outdoor area, taking safe risks. Babies progress to walking on reins through the local area, building up their strength to walk longer distances. Children willingly walk long distances to take part in adventures. For instance, they explore a castle and build dens at forest school. Children's physical development is very well promoted.
  • Managers are passionate about their shared vision for the nursery. They are committed to offering children experiences that will inspire them with awe and wonder. The management team constantly reflects on ways to maintain and improve the setting's very high standards.
  • Staff's well-being is a priority, as is their professional development. Staff share what they have learned at training to enhance the staff team's teaching skills even further. Managers frequently work alongside staff in addition to providing regular supervision meetings. This helps to ensure that there is a consistently high quality of teaching throughout the nursery.

Ofsted's words, from the report on the inspection on 31 January 2023 (report published 3 March 2023). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.

Inspection history

  • 31 January 2023: Full inspection, Outstanding (report)
  • 16 May 2017: Full inspection, Good (report)
  • 29 May 2015: Full inspection, Good (report)
  • 7 December 2011: Inspection (report)
  • 16 March 2011: Inspection (report)

Ofsted grades before November 2025 (England)

Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.

Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.

Source: Ofsted reports

Funded childcare hours in England

All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.

Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.

Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.

The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.

Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)

Other nurseries nearby

  • Tiny Tinkers Nursery - Day nursery, Houghton Le Spring DH4 6DS, ages 0 to 4, 36 places, 1.3 miles
    Ofsted, 11 June 2025: Good overall; safeguarding is effective
  • Stagecoach Performing Arts Chester Le Street - Pre-school, Chester Le Street DH3 3QA, 1.6 miles
  • Mains House Nursery - Day nursery, Chester-le-Street DH3 3HL, ages 0 to 11, 36 places, 1.6 miles
    Ofsted, 18 May 2023: Outstanding overall; safeguarding is effective
  • Bright Star Nursery - Day nursery, Chester Le Street DH3 3SR, ages 0 to 11, 89 places, 1.8 miles
    Ofsted, 8 May 2024: Good overall; safeguarding is effective
  • Dubmire Daycare - Day nursery, Houghton Le Spring DH4 6HL, ages 0 to 5, 30 places, 1.8 miles
    Ofsted, 20 November 2024: Good overall; safeguarding is effective

Schools nearby

First Steps on the Ofsted website