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First Steps Day Nursery

First Steps Day Nursery is a day nursery in Poole for children aged 0 to 10, with 92 registered places. Ofsted, 9 April 2024: Good overall; safeguarding is effective.

75 Oakdale Road, Poole, BH15 3LD

Key facts

Type
Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
Ages
0 to 10 (Ofsted childcare register, as at 30 June 2026)
Registered places
92 (Ofsted childcare register, as at 30 June 2026)
Children on roll
112 (Ofsted report, inspection on 9 April 2024, published 3 May 2024)
Funded early education
Yes, the report says it provides funded early education (Ofsted report, inspection on 9 April 2024, published 3 May 2024)
Staff
The group employs 20 staff to work with children, 16 of whom hold appropriate qualifications at levels 3 to 6, as well as 4 apprentices and an administrative assistant. (Ofsted report, inspection on 9 April 2024, published 3 May 2024)
Registered
29 January 2010 (Ofsted childcare register, as at 30 June 2026)

Opening hours

It opens each weekday, from 7.30am to 6pm, all year round.

Source: Ofsted report, inspection on 9 April 2024, published 3 May 2024

Who runs it

First Steps Day Nursery is run by First Steps Childcare Services Ltd (Ofsted register).

Latest inspection

  • Overall: Good
  • Personal development: Good
  • Quality of education: Good
  • Behaviour and attitudes: Good
  • Leadership and management: Good
  • Safeguarding is effective

Source: Ofsted, inspection on 9 April 2024, report published 3 May 2024. Contains public sector information licensed under the Open Government Licence v3.0.

What is it like to attend this early years setting?

Children arrive happy and keen to attend. They build warm and loving relationships with staff and friendships with other children. Babies benefit from a nurturing environment in which they explore freely and safely, and staff meet their care routines consistently. Children make their own activity choices which staff support to encourage their interests and curiosity. They behave well and understand what is expected of them. Staff are good role models who listen respectfully to children and guide them on how to treat others with kindness.

Staff deliver a well-planned curriculum to support children's individual goals. This includes helping them to become developmentally ready for their transition through the nursery rooms and to school. Children benefit from additional experiences, such as music and movement sessions and trips to the local shops to buy ingredients for cookery activities. Children engage well in their play. Babies join in singing action songs with delight and laugh when they splash in water play. Older children create models with construction and creative materials and play imaginatively.

What does the early years setting do well and what does it need to do better?

  • Staff know the children well. They monitor and assess their learning from the start to plan and support their on-going development. Staff provide challenges to build further on what children know and can do. For example, children in pre-school enjoy games to develop their understanding of numbers and quantity. They learn to solve problems, such as experimenting how to make sandcastles stand up.
  • Staff help children to develop confidence to manage tasks independently. Babies learn to feed themselves and older children learn to wash their hands and put on their coats. Staff celebrate children's achievements on the 'Proud Cloud' display to build their self-esteem. Staff respond well to children's spontaneous ideas to motivate them to learn more. For example, toddlers hunt for bugs in the garden and then create a spider activity indoors to build on this interest and to learn more about the creatures.
  • Staff support children's health and physical development effectively. For example, older children enjoy energetic team games and making obstacle courses in the garden. Babies climb and roll on soft-play blocks and join in action songs. Toddlers ride wheeled toys and play ball games. Children enjoy healthy meals and snacks together. However, on occasions, staff do not all help children learn to hold and use their cutlery safely to develop their understanding of how to keep themselves and others safe.
  • Children develop a love of books. Babies enjoy interactive stories and freely choose books for staff to read. Older children engage well in group story times and read books with their friends in the cozy den. Staff ask children questions to encourage them to think, and use books and activities to develop their vocabulary. However, at times the pre-school playrooms become very noisy, and the voices of some quieter children are missed when they talk to staff.
  • Partnerships with parents are good. Staff keep them informed of their children's well-being and progress. Parents share very positive views of the nursery. For example, they like the safe and secure environment and how staff work with them to meet their children's individual goals and needs. Staff liaise with external agencies to address any gaps in children's progress, and use additional funding responsibly.
  • Leaders have good oversight of the provision, and work with staff to make on-going improvements to the quality of care. They follow effective vetting procedures and staff development to help ensure all staff are suitable to care for children. Staff have a clear understanding of their safeguarding roles and responsibilities. They know about the risks to children and the correct procedures to follow in the event of any concerns about a child or adult to safeguard their welfare.

What the setting must and should do next

The provider should:

  • provide more consistent guidance to help children to learn how to use cutlery appropriately and safely at mealtimes
  • develop the organisation of activities in the pre-school rooms to ensure the voices of all quieter children are included fully.

Ofsted's words, from the report on the inspection on 9 April 2024 (report published 3 May 2024). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.

Inspection history

  • 9 April 2024: Full inspection, Good (report)
  • 27 August 2021: Full inspection, Good (report)
  • 29 October 2015: Full inspection, Good (report)
  • 26 April 2010: Inspection (report)

Ofsted grades before November 2025 (England)

Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.

Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.

Source: Ofsted reports

Funded childcare hours in England

All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.

Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.

Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.

The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.

Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)

Other nurseries nearby

  • Cuddles Day Nursery Canford Heath - Day nursery, Poole BH17 8PJ, ages 0 to 12, 229 places, 0.3 miles
    Ofsted, 3 May 2023: Good overall; safeguarding is effective
  • The Beacon Church Preschool - Pre-school, Poole BH17 8UE, ages 2 to 4, 48 places, 0.5 miles
    Ofsted, 30 January 2024: Good overall; safeguarding is effective
  • Little Beans Day Care (Garland) Limited - Day nursery, Poole BH15 2LD, ages 1 to 12, 58 places, 0.8 miles
    Ofsted report card, 11 August 2026: Expected standard in 3 areas, Needs attention in 3 areas; safeguarding standards met
  • Muddy Boots Nursery School Parkstone - Day nursery, Parkstone, Poole BH14 0QQ, ages 1 to 4, 38 places, 0.8 miles
    Ofsted, 1 September 2025: Good overall; safeguarding is effective
  • Tiny Explorers Pre-School - Pre-school, Poole BH17 8AP, ages 2 to 4, 60 places, 1.0 miles
    Ofsted, 14 May 2024: Good overall; safeguarding is effective

Schools nearby

First Steps Day Nursery on the Ofsted website