First Steps Day Nursery
First Steps Day Nursery is a day nursery in Ashford for children aged 1 to 4, with 74 registered places. Ofsted, 10 June 2022: Good overall; safeguarding is effective.
Ashford Hospital, London Road, Ashford, TW15 3AA
Key facts
- Type
- Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 1 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 74 (Ofsted childcare register, as at 30 June 2026)
- Children on roll
- 71 (Ofsted report, inspection on 10 June 2022, published 15 July 2022)
- Funded early education
- Yes, the report says it provides funded early education (Ofsted report, inspection on 10 June 2022, published 15 July 2022)
- Staff
- The nursery employs 19 members of childcare staff. Of these, 18 hold appropriate early years qualifications, including one at level 4 and 15 at level 3. (Ofsted report, inspection on 10 June 2022, published 15 July 2022)
- Registered
- 16 January 2001 (Ofsted childcare register, as at 30 June 2026)
Opening hours
It opens from Monday to Friday, 7.30am to 6pm, all year round.
Source: Ofsted report, inspection on 10 June 2022, published 15 July 2022
Who runs it
First Steps Day Nursery is run by Ashford and St Peters Hospitals NHS Foundation Trust (Ofsted register).
Latest inspection
- Overall: Good
- Personal development: Good
- Quality of education: Good
- Behaviour and attitudes: Good
- Leadership and management: Good
- Safeguarding is effective
Source: Ofsted, inspection on 10 June 2022, report published 15 July 2022. Contains public sector information licensed under the Open Government Licence v3.0.
What is it like to attend this early years setting?
Children are confident, happy and emotionally secure in this friendly setting. They receive a warm welcome from the caring staff team, which helps them to settle in quickly. Children are enthusiastic learners and show high levels of interest and engagement in their play. They are curious and imaginative. Children make independent choices from the activities and resources. For example, older children spend a long time making 'cakes' in the sand tray, talking with their friends about the different flavours they have made. Toddlers smile and clap with joy as they scoop sand to find hidden objects in the sand tray. Children demonstrate a positive attitude to learning.
Children have developed strong bonds with the kind and nurturing staff. Expectations for all children are high. For instance, staff communicate with non-verbal children using visual prompts. This helps children to engage with the curriculum, which supports their learning. All children, including those with special educational needs and/or disabilities (SEND), benefit from an inclusive and nurturing learning environment.
Children have ample opportunities to develop their social skills and they display positive behaviours. For instance, older children work together as they build different-sized towers. This reinforces their self-confidence and emotional well-being. Children behave well.
What does the early years setting do well and what does it need to do better?
- Leaders and staff understand the impact that the COVID-19 pandemic has had on children's development. Overall, they have designed a well-sequenced curriculum with a particular focus on children's personal, social and emotional development. Staff know what the children are working towards and can speak about the progress that they have made in specific areas of learning. However, occasionally, staff are not clear about the knowledge they want children to learn from planned activities, to help them make the best possible progress.
- Staff support children to develop their communication skills in a variety of ways. For example, they use single words with younger children as they play with bubbles. They say 'pop' as bubbles are blown, and encourage children to reach out for them. Staff commentate on children's play and offer choices to develop their understanding of words. However, sometimes, older children are not consistently challenged to develop their thinking and problem-solving skills.
- Behaviour in the nursery is good. Staff place a high priority on supporting children to take turns and build friendships. For example, toddlers are encouraged to take turns as they play a game of skittles and use the slide outside. Staff provide children with lots of praise and warm smiles. This supports children's self-esteem.
- Children learn about a healthy lifestyle. They have daily opportunities to be outside in the fresh air and play with a wide range of resources. Children have nutritious meals according to their specific dietary needs and preferences. They are supported in developing their independence. For instance, children pour their own drinks and cut their food up using knives and forks at mealtimes. This helps to support their good health and physical well-being.
- Leaders and staff support children with SEND very well. For example, staff monitor development closely and provide specific activities to support children's development. Furthermore, staff have developed good partnerships with a wide range of other professionals, such as social workers, health visitors, and speech and language professionals. These relationships help to close any gaps in learning for children who require additional support. Children make good progress in their development.
- Partnerships with parents are strong. Staff work hard to get to know each family, which helps them to tailor children's care and learning to meet their individual needs. Parents comment on the excellent communication with their key person. They say that staff are 'caring' and 'attentive' and that they can approach any member of staff for advice and guidance.
- Leaders regularly observe staff and evaluate practice in the nursery. Staff benefit from access to a range of internal and external training. For example, training in childhood trauma has supported staff to further understand the impact of the COVID-19 pandemic. This supports children's development.
What the setting must and should do next
The provider should:
- continue to develop staff's knowledge of the intention behind educational programmes so that activities have a clearer focus
- enhance teaching skills further to challenge older children and develop their problem-solving and critical thinking skills.
Ofsted's words, from the report on the inspection on 10 June 2022 (report published 15 July 2022). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
Ofsted grades before November 2025 (England)
Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.
Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Whizz Kids Pre-School - Day nursery, Ashford TW15 3HN, ages 2 to 4, 26 places, 0.5 milesOfsted report card, 15 May 2026: Expected standard in 6 areas; safeguarding standards met
- The Salvation Army Rainbow Pre-School - Pre-school, Ashford TW15 3JY, ages 2 to 4, 24 places, 0.7 milesOfsted, 23 March 2023: Good overall; safeguarding is effective
- Happytots Pre-school - Pre-school, Ashford TW15 3QL, ages 2 to 4, 40 places, 0.7 milesOfsted, 6 March 2025: Good overall; safeguarding is effective
- Minitots Daycare - Day nursery, Staines Upon Thames TW19 7HU, ages 0 to 4, 58 places, 0.7 milesOfsted, 15 July 2024: Good overall; safeguarding is effective
- Rainbow Children Community Pre School - Day nursery, Stanwell, Staines TW19 7EE, ages 2 to 4, 26 places, 0.8 milesOfsted, 22 February 2022: Good overall; safeguarding is effective
Schools nearby
- Thomas Knyvett College - Secondary, 0.3 miles
- Fordway Centre - Primary, 0.4 miles
- St James Senior Boys' School - Senior, 0.4 miles
- Ashford Park Primary School - Primary, 0.5 miles
- Clarendon Primary School - Primary, 0.6 miles