First Step Pre-School Ltd
First Step Pre-School Ltd is a day nursery in Bristol for children aged 2 to 4, with 38 registered places. Ofsted, 9 December 2021: Good overall; safeguarding is effective.
Crossways Infants, Knapp Road, Thornbury, Bristol, BS35 2HQ
Key facts
- Type
- Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 2 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 38 (Ofsted childcare register, as at 30 June 2026)
- Children on roll
- 61 (Ofsted report, inspection on 9 December 2021, published 18 January 2022)
- Staff
- There are seven staff who work with the children, of whom, six are qualified from level 3 to level 5. (Ofsted report, inspection on 9 December 2021, published 18 January 2022)
- Registered
- 13 August 2007 (Ofsted childcare register, as at 30 June 2026)
Opening hours
The pre-school is open from 9am to 3.15pm Monday to Friday, term time only.
Source: Ofsted report, inspection on 9 December 2021, published 18 January 2022
Who runs it
First Step Pre-School Ltd is run by First Step Pre School Ltd (Ofsted register).
Latest inspection
- Overall: Good
- Personal development: Good
- Quality of education: Good
- Behaviour and attitudes: Good
- Leadership and management: Good
- Safeguarding is effective
Source: Ofsted, inspection on 9 December 2021, report published 18 January 2022. Contains public sector information licensed under the Open Government Licence v3.0.
What is it like to attend this early years setting?
Children receive a warm welcome by the caring staff team and enjoy attending this nurturing and inclusive pre-school. Children separate from their parents and carers with ease and settle in quickly. They show excitement as they see their friends and familiar adults.
Staff provide a safe and enabling environment for children to freely explore indoors and outside. They listen to children's interests and adapt their planning accordingly to capture the child's voice. Staff have high expectations of all children. They ensure children are very much at the centre of their own learning and encourage them to make decisions, solve problems and develop their thinking skills. All children, including those with special educational needs and/or disabilities (SEND), make good progress and gain the necessary skills for their future learning.
The pre-school adopts a creative method of supporting child development. They implement the 'curiosity approach' to learning, where children get to explore a range of everyday items to encourage their natural curiosity. For example, children make connections to real-life situations as they dress up in adult-size clothes, hats and shoes and pull suitcases around the room. These opportunities enable staff to gain a real insight into a child's life and staff use this to help inform their planning and support children's individual needs.
What does the early years setting do well and what does it need to do better?
- The nursery manager and staff deliver an effective curriculum. They know what children need to learn and ensure they offer a good balance of both planned activities and also those that children initiate themselves.
- There is a strong focus in promoting children's communication and language skills, particularly for children with SEND. For example, children show good concentration and listen attentively as staff read a popular story, 'One Snowy Night'. Staff use open-ended questions to encourage children to discuss the story and to extend their vocabulary. Following the story session, children enthusiastically sing traditional Christmas songs which they have been learning. All children join in and have a go at using sign language to accompany the words to the songs.
- Staff assess children's progress and provide tailored support to address any gaps in their learning. The special educational needs coordinator has a clear overview of each child's needs. She ensures children have access to early intervention and works closely with parents and other professionals to address any concerns. Children attend a weekly language and confidence group, where they benefit from tailored support. The pre-school makes effective use of funding, such as purchasing dolls and pushchairs for children and offering extra top-up sessions to increase their attendance.
- Children enjoy experimenting with different textures. They use their hands to make patterns in the glittery foam and giggle as it lands on their face. Children explore natural materials and have fun collecting sticks and leaves in a saucepan as they make 'pancakes' in the mud kitchen. Staff provide daily opportunities for baking. During the inspection, children mixed cereal with melted chocolate to create Christmas 'puddings' while using red food colouring for the holly leaf. However, at times, children receive unclear messages about the importance of making healthy food choices, particularly around sugary foods.
- Staff encourage children to be independent and develop good social skills. Upon arrival to the pre-school, children immediately place their belongings on the table before washing their hands. Staff have introduced extra hygiene measures since the COVID-19 pandemic. Children wait patiently for their turn to wash and dry their hands, before collecting their items and putting them away.
- Parents talk positively about their children's experiences and state that staff are supportive. Parents describe the pre-school as having a 'community feel' and how staff go 'above and beyond'. Staff use an online platform to share information with parents about their children's progress. However, not all staff are fully aware of their key-person role, such as to exchange relevant information with others to support children's transition times.
- The manager is highly supportive of the staff team and staff morale is good. They are positive about the help they receive from management, including protected time to complete certain tasks as well as support for their well-being.
What the setting must and should do next
The provider should:
- support staff further to develop their understanding of the key-person role, particularly to help build their confidence in sharing information with others
- provide children with clear and consistent messages about the importance of making healthy food choices.
Ofsted's words, from the report on the inspection on 9 December 2021 (report published 18 January 2022). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
Ofsted grades before November 2025 (England)
Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.
Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Partou Thornbury Day Nursery & Pre-School - Day nursery, Bristol BS35 2EG, ages 0 to 4, 115 places, 0.5 milesOfsted report card, 14 August 2026: Expected standard in 6 areas; safeguarding standards met
- Rainbow Teddies Pre-School - Day nursery, Thornbury BS35 1JW, ages 2 to 4, 32 places, 0.5 milesOfsted, 26 September 2025: Good overall; safeguarding is effective
- Happy Days Day Nursery Thornbury - Day nursery, Bristol BS35 3UP, ages 0 to 4, 81 places, 0.8 milesOfsted, 1 August 2024: Good overall; safeguarding is effective
- Thornbury Nest Day Nursery & Preschool - Day nursery, Wotton-Under-Edge GL12 8QH, 45 places, 0.9 miles
- Natural Choice Nurseries Ltd - Alveston - Day nursery, Bristol BS35 3LN, ages 0 to 4, 44 places, 1.7 milesOfsted, 13 March 2024: Good overall; safeguarding is effective
Schools nearby
- New Siblands School - Special, under 0.1 miles
- Crossways Junior School - Primary, under 0.1 miles
- Crossways Infant School - Primary, under 0.1 miles
- Christ The King Catholic Primary School, Thornbury - Primary, 0.2 miles
- Gillingstool Primary School - Primary, 0.6 miles