Busy Otters
Busy Otters is a day nursery in Ottery St. Mary for children aged 2 to 4, with 28 registered places. Ofsted, 17 June 2021: Good overall; safeguarding is effective.
Longdogs Lane, Ottery St. Mary, EX11 1HY
Key facts
- Type
- Day nursery (Full day care) (Ofsted childcare register, as at 30 June 2026)
- Ages
- 2 to 4 (Ofsted childcare register, as at 30 June 2026)
- Registered places
- 28 (Ofsted childcare register, as at 30 June 2026)
- Children on roll
- 42 (Ofsted report, inspection on 17 June 2021, published 16 July 2021)
- Staff
- The pre-school employs 11 members of staff. Of these, one holds qualified teacher status, one an early years degree at level 6, seven hold an early years qualification at level 3, and two hold level 2. (Ofsted report, inspection on 17 June 2021, published 16 July 2021)
- Registered
- 22 May 2018 (Ofsted childcare register, as at 30 June 2026)
Opening hours
The pre-school operates during term time only and is open Monday to Friday from 9am until 3pm.
Source: Ofsted report, inspection on 17 June 2021, published 16 July 2021
Who runs it
Busy Otters is run by Busy Otters Preschool CIO (Ofsted register).
Latest inspection
- Overall: Good
- Personal development: Good
- Quality of education: Good
- Behaviour and attitudes: Good
- Leadership and management: Good
- Safeguarding is effective
Source: Ofsted, inspection on 17 June 2021, report published 16 July 2021. Contains public sector information licensed under the Open Government Licence v3.0.
What is it like to attend this early years setting?
Children arrive happy and settle quickly in a well-organised environment. They have adapted well to changes due to COVID-19 (coronavirus) pandemic. For example, children arrive and immediately wash their hands to help keep themselves and others safe. They receive very good support from staff as they settle at their chosen activity on arrival. Staff have developed warm, caring relationships with children. Children are motivated and eager to learn, and consistently show high levels of interest in their chosen activities.
Children freely explore the outdoor area and staff support them to take appropriate risks. For instance, children have very good opportunities to challenge their physical skills on the climbing frame and when negotiating the large tyres around the outdoor area. They enjoy learning new words and their meanings. For example, staff introduce new language when they talk to children about the names of the dinosaurs, as they hide bones and fossils in the sand. Children use paintbrushes to uncover them, and staff point out if they have found a fossil or a dinosaur bone. Staff skilfully incorporate mathematical language by discussing the size of the bones. Staff have high expectations of what children can achieve, which means all children, including those with special educational needs and/or disabilities (SEND), make good progress.
What does the early years setting do well and what does it need to do better?
- Children with SEND are supported well. The staff team works closely with parents and other professionals to ensure that children get the required levels of support they need. For example, the special educational needs coordinator ensures that the strategies and advice from professionals is incorporated into children's individual educational plans, and these are implemented to help children make progress.
- Partnerships with parents are good. Staff communicate with parents regarding their children's progress and next steps through an online system. Parents say they feel well informed, including throughout the COVID-19 pandemic, and they can see the progress children have made within their learning and development. Staff have established good links with the local school to support children to move on to the next stage of their education.
- Staff make highly effective use of initiatives to extend children's communication and language development. Children have access to books and stories throughout the session. They come together as a group to enjoy stories. Staff use props to enhance stories and encourage children to join in with familiar words and phrases. Younger children and with a shorter attention span are supported by staff, and provided with specialist resources to help maintain their focus with the group story.
- The manager and staff have high expectations for children's behaviour. Children share and take turns. Staff consistently praise children, which boosts their self-esteem. For example, they say 'good sitting' and 'well done' so children know what is expected of them. Staff make good use of visual aids to help communicate changes in the routine. They use a tambourine and provide a five-minute warning to allow children time to finish their activities when it is time to tidy up.
- Staff understand the importance of promoting children's physical development. They provide opportunities outdoors for children to plan and make an obstacle course from planks and tyres. Children develop their physical skills as they learn to balance and negotiate the course. They also go on walks in the local community with staff, and enjoy preparing a shopping list to take to the local supermarket.
- Children celebrate some festivals and events throughout the year. For example, they gain an understanding of the community where they live and community events. However, there is scope to enhance this further to help children understand diversity during their everyday play in the pre-school environment.
- The manager leads her team well. She has good systems in place to make sure staff develop their skills and knowledge. Staff have regular meetings where information from training is shared. Managers support staff to access different training opportunities, such as safeguarding and mandatory training. However, the managers' methods do not precisely focus on where staff need support, to raise the quality of teaching to a consistently high level.
What the setting must and should do next
The provider should:
- widen and extend the knowledge children have about people, families and communities outside their own
- increase the focus on staff's professional development to help to raise the quality of teaching even higher.
Ofsted's words, from the report on the inspection on 17 June 2021 (report published 16 July 2021). Read the full report on the Ofsted website. Contains public sector information licensed under the Open Government Licence v3.0.
Inspection history
Ofsted grades before November 2025 (England)
Inspections before November 2025 gave one overall grade on a four-point scale: Outstanding, Good, Requires improvement, Inadequate. Ofsted also graded the quality of education, behaviour and attitudes, personal development, and leadership and management, and said whether safeguarding was effective.
Settings keep their last grade until Ofsted visits again, so many nurseries still show a grade from this older scale.
Source: Ofsted reports
Funded childcare hours in England
All 3 and 4 year olds in England can get 15 hours of free childcare a week, for 38 weeks of the year.
Working parents of children aged 9 months to 4 years old can get 30 hours of free childcare a week for 38 weeks of the year (Free Childcare for Working Parents), if they meet the earnings rules. You confirm your details every 3 months.
Some 2 year olds can get 15 hours a week when the family gets certain kinds of extra support.
The hours are used at a registered provider that offers them, so ask each nursery how it offers the funded hours.
Source: GOV.UK: Free Childcare for Working Parents, check if you're eligible · GOV.UK: Free childcare and education for 2 to 4 year olds (checked 31 October 2026)
Other nurseries nearby
- Ottertots Day Care Nursery - Day nursery, Ottery St. Mary EX11 1QH, 80 places, 0.8 milesOfsted, 12 June 2025: Good overall; safeguarding is effective
- Little Farmers @ Cuckoo Down Farm - Day nursery, West Hill EX11 1UE, ages 0 to 4, 30 places, 2.0 milesOfsted, 1 October 2024: Good overall; safeguarding is effective
- Escot Forest School - Pre-school, Ottey Saint Mary EX11 1LU, 2.2 miles
Schools nearby
- Ottery St Mary Primary School - Primary, under 0.1 miles
- The King's School - Secondary, 0.9 miles