Bright Horizons Haslemere Day Nursery and Preschool

Inclusion: Expected standard

Leaders and staff are committed to ensuring that children with special educational needs and/or disabilities (SEND) receive the support and care they need. The effective assessments that staff conduct help them to swiftly identify gaps in children's learning. Staff's swift action helps to narrow gaps in children's learning. Staff work harmoniously with other professionals and parents and carers to ensure they offer the right level of support to children. They devise targeted plans that shape children's learning and experiences. These are shared with parents and other professionals to ensure consistency in children's support, care and learning. Leaders are fully aware of their responsibilities to act with integrity when accessing additional funding to support children's development.

Those that take lead roles in supporting children with SEND are passionate, dedicated and fully committed to improving outcomes for children. Staff build their confidence and skills through specialised training. This helps them to provide an inclusive and responsive environment. Staff make necessary adaptions to the learning environment to improve outcomes for children. For instance, they have created regulation areas that help children to stabilise their emotions before they continue to play. This is a safe space for children to be calm, reset and regain control of their feelings. The support in place helps all children, including those that face barriers to their learning, to make progress from their starting points.

Curriculum and teaching: Needs attention

The curriculum needs improving to better incorporate mathematics in children's experiences and activities. The quality of teaching is variable, with gaps in staff's knowledge and understanding of the educational programmes in place. This means that children do not develop the skills they require to build on their mathematical awareness as they transition through the rooms.

All children, including those with special educational needs and/or disabilities, undergo regular assessment. This helps staff to understand what children can do and identify their next steps of learning in accordance with their age and stage of development. Staff weave children's next steps in learning effectively through routines, activities and learning experiences. For instance, children who require support to improve their hand muscle dexterity engage in activities such as threading, using tweezers and placing pegs into small holes on a board. This supports their fine motor skills and hand-eye coordination.

Staff promote children's communication and language well through shared interactions, reading stories and singing. They station themselves in book areas to encourage children to develop a love of books. Children are drawn to the area and listen to stories with increasing attention and recall. The positive relationships among children and staff reflect a respectful culture. This supports children's personal, social and emotional development.

Achievement: Needs attention

Children do not make the best possible progress because staff understanding of the curriculum intention is inconsistent, and mathematical awareness is not prioritised well enough. Nonetheless, children strengthen their communication and language skills as they engage in meaningful back-and-forth interactions with staff and each other.

Children's unique starting points and individual needs are recognised from the outset. Children are supported well to make progress towards their next steps, and their achievements are celebrated by staff. This helps them feel proud of their accomplishments. All children, including children that face barriers to their learning, become increasing confident as they transition between rooms. They demonstrate security as they quickly adapt to familiar routines.

Behaviour, attitudes and establishing routines: Expected standard

Leaders and staff create a safe and positive environment with high expectations for children's behaviour. Staff establish warm and genuine relationships with children. This helps children to feel valued and like they belong. Staff support children as they take appropriate risks. They help children to make safe choices; for instance, they encourage children to think about what can happen if they run indoors. Staff offer gentle guidance and advice as younger children use the steps outside. Children begin to recognise that the rules and boundaries in place help to keep them safe.

The clear and consistent messages children receive help them to understand what is expected of them. Staff role model positive behaviours well. They help children to understand the rules and boundaries in accordance with their developmental stage and age. For example, the secure relationships established help the youngest children feel safe, which supports their emotional security. Staff support the older children effectively to make positive choices and recognise the feelings of others. They encourage children to be kind to one another and heavily praise thoughtful gestures, such as children sharing their resources and taking turns. This gives children a sense of pride and supports their wellbeing.

Leaders help parents to recognise the benefits of good attendance and punctuality. Through robust routines, children build resilience, learn positive behaviours and develop their self-confidence.

Children's welfare and wellbeing: Expected standard

Children quickly develop strong attachments with their key person. The welcoming, safe and nurturing environment that leaders and staff have created has a positive impact on children's wellbeing. Staff work in partnership with parents and carers to follow routines as closely as possible from home, such as for sleeping, weaning and bottles. These familiar routines help children to feel secure.

Staff encourage children, including those that face barriers to their learning, to become independent as they transition through the rooms. For instance, younger children develop good hand-eye coordination as they learn to feed themselves and drink from open cups. Staff support older children to use the toilet independently, pour their own drinks and self-serve their meals. Children gain the confidence and skills to do things for themselves.

Staff support children well to develop solid hygiene routines, such as washing their hands regularly, wiping their noses and covering their mouths when coughing. They help children to understand how they can take care of their bodies. For example, staff encourage children to rest after physical exercise such as running or dancing. They point out the vegetables in children's well-balanced meals and talk to them about the health benefits these have. Children in this setting are supported well to make healthy choices, which sets good foundations for their future learning.

Leadership and governance: Needs attention

Leaders demonstrate their understanding of the inconsistencies in the curriculum and teaching. However, they lack precision when ensuring appropriate action is taken to bring about improvement. For example, although staff complete mandatory training and have opportunities to discuss their professional development, leaders do not seek additional targeted training for staff. This does not help staff to improve their skills to raise the standard of teaching in identified areas. It also does not ensure that high standards of education and care are maintained.

Children, including those with special educational needs and/or disabilities, benefit from leaders that are committed and dedicated to their roles. Leaders and staff have developed positive relationships with parents and carers and other professionals. This provides consistent support and shared understanding, which helps children to feel secure.

Leaders have a genuine regard for their staff team and offer daily support. They have worked tirelessly to establish a strong workforce to care for children and support families. Staff receive ongoing support and guidance with regular opportunities to discuss their workloads and explore their development within the company. Staff report high levels of morale, wellbeing and manageable workloads. This has a positive impact on the care and education that children receive.